Google Business Video Verification Not Working


You’ve made a change to your Google Business Listing and now they want you to perform a Video Verification but, it isn’t working. What do you do?


These tips have helped our clients so far, give them a try!

  • Plan ahead.
      • Make sure the name, address, and phone number on your Google Business Listing match the name, address, & phone number that is on your website.
  • Make sure you capture all 3 requirements in 1 continuous recording.
  • Take your time, but keep the video short (less than 2 minutes).
  • Start your video outside
      • Be sure to capture signage, and or building numbers that help identify the physical address.
      • Check your mail and show an enclosed piece of mail (like a bill) that has your business name & address on it.
      • Illustrate that you have access to the building by opening the door with a key.
      • Avoid faces & documents when heading to your “work space.”
      • When you get to the place where you do your work simply say “here we are at (business name) where we do all our work” and simply show your desk, or the items you use to work with.
  • Submit it
  • Still didn’t work?
      • Be persistent. Submit your verification once a week for 2-3 weeks.